03 Avr Offre d’emploi : poste basé à Moscou (Russie) !

Fast growing company, in the market DIY for end-user, is looking for its subsidiary in Moscow:

Key Account Manager

DIY / modern distribution channels

RESPONSIBILITIES

• Proactively contacts assigned key accounts and develop personal relationships while gaining a clear understanding of customer’s business and requirements.
• Maintains and updates key customer information; delivers timely sales call and account activity reports.
• Provides the operations team with customer forecasts and communicates changes to facilitate sales and operational planning.
• Makes outboard calls to qualify and solicit significant new business.
• Responds to all customer requests, questions and concerns thoroughly and in a timely manner; handles requests for product information, samples and pricing.
• Processes all customers’ purchase orders and change orders accurately and promptly; handles all customer complaints and RMA’s.
• Proactively assists and supports all department functions to enable the company achieving its monthly/annual sales goals.
• Travel as required to key accounts.
• Suggests process improvements to enhance quality, efficiency or communication.

EDUCATION & EXPERIENCE

• Bachelor’s degree in business-related field or equivalent
• Minimum 3-5 years experience in a similar position

SKILLS 

• Excellent written and verbal communication skills; good listening skills
• Strong organizational and computer skills; detail-oriented
• Proven teamwork skills and team leadership ability
• Excellent problem-solving skills
• Attention to detail and accuracy
• Energetic and enthusiastic team player

Please, do not hesitate to contact us.