Offre d’emploi : poste basé à Moscou (Russie) !

Fast growing company, in the market DIY for end-user, is looking for its subsidiary in Moscow:

Key Account Manager

DIY / modern distribution channels

RESPONSIBILITIES

  • Proactively contacts assigned key accounts and develop personal relationships while gaining a clear understanding of customer’s business and requirements.
  • Maintains and updates key customer information; delivers timely sales call and account activity reports.
  • Provides the operations team with customer forecasts and communicates changes to facilitate sales and operational planning.
  • Makes outboard calls to qualify and solicit significant new business.
  • Responds to all customer requests, questions and concerns thoroughly and in a timely manner; handles requests for product information, samples and pricing.
  • Processes all customers’ purchase orders and change orders accurately and promptly; handles all customer complaints and RMA’s.
  • Proactively assists and supports all department functions to enable the company achieving its monthly/annual sales goals.
  • Travel as required to key accounts.
  • Suggests process improvements to enhance quality, efficiency or communication.

EDUCATION & EXPERIENCE

  • Bachelor’s degree in business-related field or equivalent
  • Minimum 3-5 years experience in a similar position

SKILLS 

  • Excellent written and verbal communication skills; good listening skills
  • Strong organizational and computer skills; detail-oriented
  • Proven teamwork skills and team leadership ability
  • Excellent problem-solving skills
  • Attention to detail and accuracy
  • Energetic and enthusiastic team player

Please, do not hesitate to contact us.